Welcome to the Information Website for the Settlement between MultiCare Health System and the United States of America.

MultiCare Health System (MHS) has entered into a settlement agreement with the United States of America to address concerns that MHS may not have provided interpreter services for certain deaf, deaf-blind and hard of hearing patients and companions. The Agreement provides for a fund to pay individuals who requested but did not receive an accommodation for a hearing, vision or speech disability.

MultiCare has engaged Epiq to serve as the Settlement Claims Administrator.

Epiq sent both a mailed and emailed Notice of Agreement and Claim Form to all Potential Eligible Persons, using the information provided by MHS. “Potential Eligible Persons” are individuals who either requested an accommodation for a hearing, vision, or speech disability, including but not limited to a Qualified Interpreter, or for whom an accommodation was requested but not fulfilled at any MultiCare location in the Western District of Washington between July 19, 2018, and November 21, 2024, or who filed grievances or complaints regarding ineffective communication.

The deadline for filing a claim was June 25, 2025. Claims may no longer be considered.

To view the Notice of Agreement and Claim Form in American Sign Language, please watch the video below